Terms of service

1. The agreement

These terms are between you and Liam Green, who builds and runs Truce (“Truce”, “we”, “us”). Truce is in the process of being incorporated as a company in England and Wales; when that completes, this page will name the company and the agreement will be with it.

By creating an account or using the app or this website, you agree to these terms. If you do not, do not use Truce.

Our privacy policy forms part of this agreement and explains what we do with personal data.

2. Who can use Truce

You must be at least 16 years old. Truce is not designed for children and we do not knowingly provide it to anyone younger. If we find out an account belongs to someone under 16, we will close it.

You must also be able to enter a contract where you live, and not be barred from using the service under any applicable law.

Truce is available in the United Kingdom only for now. Europe is next, and the App Store will not list the app in EU countries until we get there.

3. Your account

• Give accurate information when you sign up, and keep it current.
• Your account is yours. Do not share your login, and do not let someone else use it.
• You are responsible for what happens under your account. Turn on two-factor authentication if you want a stronger guarantee of that.
• Tell us at once if you think someone else has access: trucetravelapp@gmail.com.
• Usernames can be changed once every 30 days. We may reclaim a username that impersonates someone, infringes a trademark, or is offensive.

4. What Truce is, and is not

Truce helps a group decide, plan and split the cost of a trip. It shows activities and places from third-party sources, records what your group votes for, and keeps a ledger of who paid what.

Truce is not a travel agent and does not sell travel. We do not book anything, take payment for anything, hold your money, or act as a party to any booking. When you book, your contract is with that provider — the airline, the hotel, the activity operator — and their terms apply, not ours.

The ledger is a record, not a payment system. It calculates who owes whom. It does not move money. Settling up happens between you, using whatever method you choose, and any dispute about it is between you and the person concerned.

Prices, availability, opening hours and place details come from third parties and can be wrong or out of date. Check anything that matters before you rely on it.

5. Your content

You keep ownership of everything you put into Truce — photos, vote notes, documents, trip details, all of it. We claim no ownership of it.

To run the service, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display your content, strictly for the purpose of providing Truce to you and to the members of the trips you put it in. That licence ends when you delete the content or your account, apart from what we must keep as described in section 8 and in the privacy policy.

You confirm that you have the right to upload what you upload, and that doing so does not infringe anyone else's rights. That includes photographs of other people — see the privacy policy.

6. Acceptable use

Do not use Truce to:

• Post anything unlawful, hateful, harassing, threatening, defamatory, sexually explicit, or that depicts or exploits a child.
• Impersonate anyone, or misrepresent who you are.
• Upload someone else's personal information, or photographs of them, without a reasonable basis for doing so.
• Infringe copyright, trademarks or any other right.
• Harass, bully or repeatedly contact someone who does not want to hear from you.
• Attack the service: scraping, automated access, circumventing rate limits, probing for vulnerabilities, or interfering with anyone else's use of it.
• Resell, sublicense or commercially exploit the service without our consent.

Found a security vulnerability? Tell us at trucetravelapp@gmail.com before disclosing it. We will not pursue anyone who reports in good faith and gives us a reasonable chance to fix it.

7. Reports, removal and bans

Anyone can report content or a person from inside the app, or by email. We review every report and aim to act within 24 hours.

Reporting is private. The person who posted the content is never told who reported it. If we remove something, we tell the person who reported it that it was dealt with, and we tell whoever posted it that it was removed and why.

We may remove content, remove someone from a trip, suspend an account or close it, where we reasonably believe these terms have been broken. Serious cases — anything illegal, sexual content involving minors, or a threat to someone's safety — result in an immediate permanent ban without warning, and may be reported to the police or the relevant authority.

Otherwise, upheld reports accumulate as strikes against the account that posted the content. A strike counts for 12 months and then expires. Reports we look at and reject do not count — you cannot get someone struck by reporting them repeatedly.

• First strike — the content is removed and you get a warning.
• Second strike — the account is suspended for 7 days.
• Third strike — the account is suspended for 30 days.
• Fourth strike — the account is permanently suspended.

A suspended account cannot sign in, and is signed out of any device it is already signed in on. Signing in shows how long the suspension lasts. Your trips, expenses and photos are not deleted while you are suspended, and your share of any group ledger stays exactly as it was — a suspension does not cancel money you owe or are owed. If you believe a decision was wrong, reply to the notification or email trucetravelapp@gmail.com and a person will look at it again.

When content is removed we take the smallest action that fixes it. A note is deleted but the vote it was attached to is kept, so a group's decision is not changed by moderation; an expense or plan entry is emptied rather than deleted, so nobody's ledger silently changes.

Blocking someone stops them inviting you to anything. It does not remove their existing entries from a trip you are both in, because doing so would corrupt the shared ledger for everyone else; if you no longer want to be in a trip with someone, leave it.

Being removed from a trip prevents you rejoining it, including through an old share link, unless an organiser invites you again.

8. Trips, organisers and shared records

Whoever creates a trip is its organiser, and can invite and remove members, set voting rules, promote co-organisers, hand over ownership, or delete the trip entirely. Deleting a trip deletes it for everyone in it.

Truce is collaborative by design, so the group's record does not belong to any one member. If you delete your account, your identity is removed but the group's record is not destroyed — a booking you paid for still shows as paid, attributed to a former member. This protects the other members, who are equally entitled to an accurate record of their own trip. The detail is in the privacy policy.

If you are the only organiser of a trip that still has other members, you will need to hand it over before you can delete your account.

9. Payments and subscriptions

• The core service is free. Discovering options, voting, the plan and the ledger cost nothing, for every member.
• Purchases go through Apple. All payments are handled by the App Store under Apple's terms. We never see your card details.
• A Pro trip is a one-off purchase that unlocks Pro features on that trip for everyone in it, for as long as the trip exists.
• Plus and Pro subscriptions renew automatically until cancelled. Cancel any time from your Apple ID subscription settings; cancellation takes effect at the end of the period you have paid for.
• Refunds are handled by Apple under their policy. We cannot issue them directly, but tell us if something went wrong and we will help where we can.
• We may change prices. A change never affects something you have already bought, and we will give notice before a subscription renews at a new price.

10. Third-party services

Truce shows content from and links to third parties, including Viator, Google Places, Mapbox, Skyscanner, Booking.com, Airalo and Heymondo. We do not control them and are not responsible for their content, availability, pricing or terms.

Some of those links are affiliate links, meaning we may earn a commission if you book through them, at no extra cost to you. This never influences what your group is shown or what wins a vote.

11. Availability and changes

We aim to keep Truce running but do not guarantee it will be uninterrupted or error-free. We may add, change or remove features, and may suspend the service for maintenance. Where a change materially reduces what you have paid for, we will tell you.

12. Ending the agreement

You can stop at any time by deleting your account in Settings. We may suspend or close an account that breaks these terms, or where we are required to by law. If we close your account without cause, we will refund any unused portion of a subscription you have paid for.

13. Disclaimers

Truce is provided “as is”. To the extent the law allows, we exclude all implied warranties. We do not warrant that third-party information — prices, opening times, availability, travel details — is accurate or current.

Nothing here excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded. If you are a consumer, you keep all your statutory rights.

14. Liability

To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, lost data, or losses arising from a booking made with a third party, from a payment between members, or from a decision your group reached using Truce.

Where we are liable, our total liability is limited to the greater of the amount you paid us in the 12 months before the claim, or £100.

15. Governing law

These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction. If you are a consumer resident elsewhere, you keep the protection of the mandatory laws of your own country and may bring proceedings there.

If any part of these terms is unenforceable, the rest stays in force. We may update these terms; the date at the top changes and, where a change is material, we will tell you in the app or by email.

16. Contacting us

Email trucetravelapp@gmail.com or use the contact form.